Why are you charging us? The charge you see on your card or bank statement could be for any one of our trainings or services you agreed to or purchased.
Doesn’t ring a bell? If our business name or brand AWOMarketing.com doesn’t ring a bell, it’s possible your business partner or significant other purchased one of our products. We’ve found that most of the time confusion arises when someone else purchases the product(s) or service(s).
Can I get an invoice/receipt describing the charge(s)? Every time we bill you we send an invoice to the email address you (or someone else) provided when you/they signed up. If you need a receipt we can always send you one. Simply email Help (at) AWOMarketing.com.
Can we get a refund? We have a strict no-refund policy which can be viewed here. Initial deposits or application fees may be refundable, depending on the offer – in addition there may be explicit refund guarantees that may be present in some offers. However, in nearly all cases (unless stated otherwise) we do not offer refunds. If you have extenuating circumstances we may be able to work something out – everything will be reviewed on a case by case basis, simply email Help (at) AWOMarketing.com.
Have a question we didn’t cover? You can submit a support request and we’ll get back to you as quickly as we can – just email Help (at) AWOMarketing.com.